Care and FAQ

What is permanent (welded) jewelry?

A chain fitted to you with no clasp. We size it while you wear it, then close the last link with a small, quick weld. It stays on until you decide otherwise.

Does the weld hurt?

No. The flash lasts a fraction of a second and touches only the small jump ring, not your skin.

How long does it take?

About 15 minutes a piece, including choosing your chain.

Which metals do you use?

14k gold filled, 18k solid gold and sterling silver 925. All are made to be worn every day.

Can I shower, swim and sleep in it?

Yes. Gold filled and solid gold keep their colour with water. Silver can darken over time; a polishing cloth brings it back.

How do I take it off?

Cut the small jump ring with scissors or nail clippers. Keep the chain. Bring it to any pop-up and we weld it on again.

What about an MRI, surgery or airport security?

Airport scanners are fine. A hospital may ask you to remove metal for an MRI or surgery. Cut it off and bring it back afterwards.

Can I pay ahead online?

Yes. Shop online, pick your time at checkout and pay by card. You can also book a seat for free and pay at the table.

How do gift cards work?

Choose an amount, add a note and we email the card on the day you pick. The person uses the code online or at any pop-up.

Another question? Message us on Instagram.